Return Policy | Red Rose - 100% Natural Skincare and Haircare products Skip to main content

Return Policy

We have a no return, no refund, and no exchange policy because we cannot compromise on the quality of the products. Moreover, since these products are used in skin and hair care, the hygiene of the products is of utmost importance to us.

Shopping at RED ROSE HENNA, your items should reach you within 7-10 business/working days of your order Confirmation. Sundays, and any public holidays do not fall under business days. In case the item of the order placed is in back order, shipping may take a little longer which will be communicated to You. No extra charges and duties on Items. Free shipping across all India Terrain.

​If you think, your order is delayed than the mentioned time, please feel free to contact Us. Please ensure you have provided us all important information, including your contact number, address, area pin code to your Location. In order to ensure your ordered product reaches you safely and on time, we use renown courier services such as FedEx, DTDC, Blue Dart Couriers. We don’t compromise on your order deliveries with local courier Vendors.

In rare cases, delivery may take longer due to Bad Weather Condition and other unforeseen Circumstances.

USE OF GOOD SHIPPING SERVICES

RED ROSE HENNA is very keen to use renown courier services, as its very important that your product reaches you on time and proper product care being taken off by the courier Facility/Hence no physical damage in Transportation.

HOW DO I CANCEL AN ORDER?

If you want to cancel your order, you need to get in touch with us at +91-7042459996 via WhatsApp only, with your order number, within 24 hours of placing an order or before the item is shipped.

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